Shipping & Refund Policy

We are committed to providing a smooth, secure, and fast delivery experience for all our customers while maintaining competitive shipping rates.

Once your order is placed, our team aims to process and prepare it within 24 hours.

Estimated Delivery Times:

• UAE: 2–5 business days
• GCC Countries: 5–7 business days
• Worldwide Shipping: 5–10 business days

We work with trusted courier partners to ensure your order arrives safely and on time. In case of any delays or delivery issues, our customer support team will always be available to assist you and provide updates regarding your shipment status.

Refund Policy

We do not offer refunds if the product is received successfully without any issues, or if the product has been used for one or more days.

Refund requests are only accepted if

• The product is received deactivated
• The product has a technical issue upon delivery
• The item received is not functioning as described

To request a refund, please provide

• A clear photo or screenshot showing the issue
• Your order details for verification

You can contact us through our social media accounts or via our WhatsApp support number for assistance.

Please note:

• Refund requests without valid proof may be rejected
• Damage or misuse after delivery is not covered under our refund policy
• We reserve the right to deny refund requests in cases of abuse, fraud, or policy violations